Aito currently features the following modules.

Customer Experience and usage Analyser

Answers to who is using, what services, when, where, on which handset and what is the actual service quality provided to customers.

Business Impact Analyser

Puts a price tag on customer events. It reports how much revenue is generated or lost in customer segments, handsets or services.

Trend Analyser

Maps trends and answers to how customer behaviour and the service quality provided to customers have changed over time.

Fault Analyser

Pinpoints where revenue is lost, what are the root causes preventing customers from accessing the services or limiting their service usage, and where the root causes are physically located.

Aito is available today. For more information, please contact our sales.