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It’s 2012. Do you know where your subscribers are? Do you know what they’re doing? When they’re using more bandwidth and why? Do you have a sense of whether or not they’re happy with their overall level of service? In
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TMCnet Bloggers In the US, some of the most challenging times for carrier sentiment had to be when comedians and shows like SNL poked fun at the iPhone for not working properly on the AT&T network. And in such situations
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Aito showcases Customer Experience Analytics at Management World 2012 Leading Customer Experience Analytics provider shares Customer Lifecycle Management best practice and knowledge at TM Forum’s European Conference Espoo, Finland – May 2nd, 2012: Aito Technologies, the leading provider of customer
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Leading Customer Experience Analytics provider shares CEM best practice and knowledge at TM Forum’s Middle East Summit Espoo, Finland – March 14th, 2012: Aito Technologies, the leading provider of customer experience analytics (CEA) for communications service providers, today announces Anssi
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